Privacy policy

White Dragon Foods (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.whitedragonfoods.com (the “Site”).

Information We Collect

When you visit our Site, we automatically collect certain information about your device, including:

  • IP address

  • Web browser

  • Time zone

  • Cookies and browsing data

  • Pages viewed and how you interact with the site

If you make a purchase, we collect personal information including:

  • Name

  • Billing and shipping address

  • Payment details (via Shopify Payments, PayPal, etc.)

  • Email address

  • Phone number

How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders

  • Communicate with you

  • Provide customer support

  • Screen orders for fraud or risk

  • Improve our website and shopping experience

  • Send updates, offers, and newsletters (only if you opt in)

Payment Security

All payments are securely processed via Shopify Payments, PayPal, or other PCI-compliant gateways. We never store your full credit card information.

SMS & Email Marketing

If you opt in, we may use your phone number or email address to send order updates, product offers, or promotional content.
We will never share or sell your phone number or email with third-party marketers.

You can unsubscribe at any time using the link in any email or by replying STOP to text messages.

Sharing Your Information

We share your personal information only with trusted service providers to help operate our business, such as:

  • Shopify (eCommerce platform)

  • Shipping partners (e.g., USPS, UPS, DHL)

  • Payment processors (e.g., PayPal, Stripe)

  • Email marketing providers (e.g., Klaviyo, Mailchimp)

We do not sell, rent, or trade your personal data.

Cookies

We use cookies to enhance your browsing experience, remember preferences, and analyze traffic. You can disable cookies through your browser settings.

Children's Privacy

We do not knowingly collect data from children under the age of 13. If we become aware of such data, it will be deleted immediately.

Your Rights (GDPR & CCPA)

If you are a resident of the EU or California, you have the right to:

  • Access the personal information we hold about you

  • Request correction, update, or deletion

  • Withdraw consent for marketing at any time

To exercise your rights, contact us at support@whitedragonfoods.com.

Policy Changes

We may update this policy periodically to reflect changes in our practices. Check this page regularly for the latest updates.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

📧 Email: support@whitedragonfoods.com
🌐 Website: www.whitedragonfoods.com